Sunday, November 17, 2019

MANAGEMENT OF HEALTH PROGRAMS (Module 1 SLP) Essay

MANAGEMENT OF HEALTH PROGRAMS (Module 1 SLP) - Essay Example The manager of our interest was appointed as head of a health service and research institute in 1993, that time it was on the verge of closure due to mismanagement and inefficiency. The head excelled in planning, organizing, communicating, leading, controlling and monitoring. As showed by Koontz and O'Donnel (1959) the head had proficiency in all the major functions of a manager (Koontz & O'Donnel 1959). No doubt the head was an active leader. As showed by Bateman and Zeithaml (1993) the head used vision and judgement to create opportunities and did the right things (Bateman& Zeithaml, 1993). The head gave opportunity for high performance. Incentive was given for excellent performers. The head always ensured success and used to project ones own success as institutes success. Finally the head made everybody to believe that head is the personification of institute. The institute started progressing and at the end of a decade it became one of the internationally renowned institutes. Lot of laurels and praise came to the head of the institute. People started praising the head as one of the successful managers. the head got retired, the employees of the institute were divided in to two groups, one the so called high performers patronised by the head and two, the worthless low performers! Institute fell into internal squabbles and was in great trouble. Nobody had direction as everybody was accustomed to orders. Analysis of Strengths and Weaknesses In spite of being an active leader and visionary the head failed to develop positive work environment because the head gave orders rather than directions. Though the head gave opportunity and incentive for high performance in the process the head formed a group of henchmen. As depicted by Agars and Wilson (2005) the head applied the principles of classical conditioning in its crude form (Agars & Wilson, 2005). Person and group of persons took precedence over activity. Bateman and Zeithaml (1993) outlined effective manager as an active leader who creates a positive work environment in which the organization and its employees have the opportunity and the incentive to achieve high performance (Bateman & Zeithaml, 1993). Though successful the head failed to become an effective manager. References Agars, W.S., & Wilson, G.T. (2005). Learning theory. In B.J. Sadock & V.A.Sadock

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